AI customer service line answering reservations, concierge questions and guest requests in 40+ languages 24/7. Lift direct booking revenue without overloading your front office.
24/7 multilingual AI reservation line and switchboard for hotels
97%
Reservation calls answered
28%
Direct booking lift
40+
Languages supported
700ms
Response time
Operational friction that does not show up in dashboards. It surfaces as one-star reviews and lost revenue.
When front desk is overloaded at check-in time, booking calls go unanswered and direct channel revenue is lost to OTAs.
Maintaining a multilingual reception team is expensive; serving only Turkish drops TripAdvisor ratings for international guests.
Spa hours, breakfast details, transfer schedules, and similar questions repeat hundreds of times per day.
Keeping a night receptionist is expensive but skipping it hurts guest satisfaction.
When the phone line is full guests book via Booking or Expedia, and 15-25% of room revenue leaves the property as channel commission.
Checkout surveys never happen on busy days, so issues land as one-star reviews instead of being fixed before the guest leaves.
24/7 multilingual AI reservation line and switchboard for hotels
Guests select room type and dates through conversation, AI checks availability live and writes the reservation directly into your PMS.
Restaurant reservations, taxi calls, laundry, spa appointments handled by AI in a single call, with auto-routing to the right department.
Detects the guest's language in the first second, serves English, Russian, Arabic, German, and 40+ other languages at the same quality.
Captures expected arrival and departure times, syncs to PMS, triggers housekeeping coordination automatically.
Routes guest complaints or special requests to the right team, opens a ticket, and tracks resolution.
Airport transfers, city tours, event tickets, and other extras are upsold through natural conversation, generating additional revenue.
Pre-built Hotels and Hospitality agents engineered for enterprise deployment.
Hotels and Hospitality
Guests select room type and dates through conversation, AI checks availability live and writes the reservation directly into your PMS.
Hotels and Hospitality
Restaurant reservations, taxi calls, laundry, spa appointments handled by AI in a single call, with auto-routing to the right department.
Hotels and Hospitality
Detects the guest's language in the first second, serves English, Russian, Arabic, German, and 40+ other languages at the same quality.
Hotels and Hospitality
Captures expected arrival and departure times, syncs to PMS, triggers housekeeping coordination automatically.
Hotels and Hospitality
Routes guest complaints or special requests to the right team, opens a ticket, and tracks resolution.
Hotels and Hospitality
Airport transfers, city tours, event tickets, and other extras are upsold through natural conversation, generating additional revenue.
Two-way live sync with Opera Cloud, Mews, Hotelogix, Stayntouch and Cloudbeds. Availability, pricing and housekeeping steps flow in real time on every call.
1,284
0%
The agent detects the guest's language from the first sentence and speaks 40+ languages at native quality. Welcome the world without a translator team.
Unlimited concurrent call capacity means no guest ever waits. Night-shift staffing cost is gone; on-call staff are paged only for true emergencies.
From call to backend, every step connected in a single flow.
A booking or concierge call lands on the hotel line in the guest's language.
Availability, room type and nightly rate pulled from the PMS in real time.
Reservation, concierge or check-in intent handled in natural conversation.
Direct bookings climbed 38% in a single season. The reception team can finally focus on guest experience.
We used to hire a Russian-speaking coordinator. asistanim.ai removed that cost completely.
We cut the night shift. Costs down, guest satisfaction up, a real win-win.
Hotels and Hospitality
Reach Hotels and Hospitality customers in 40+ languages from a single platform, no translation overhead.
Insights, updates, and best practices for voice AI.
AI customer service line answering reservations, concierge questions and guest requests in 40+ languages 24/7. Lift direct booking revenue without overloading your front office.
Numbers from the field
97%
Reservation calls answered
28%
Direct booking lift
40+
Languages supported
700ms
Response time
