Direct booking
Hotels and Hospitality
Guests select room type and dates through conversation, AI checks availability live and writes the reservation directly into your PMS.
InboundEN +40≈ 45 s
Solutions · Hotels and Hospitality
Design an enterprise-grade AI voice agent for Hotels and Hospitality.
24/7 multilingual AI reservation line and switchboard for hotels
5 min
Setup Time97%
Reservation calls answered6+
Industry TemplatesIndustry-ready templates for Hotels and Hospitality
Pre-built templates trained on Hotels and Hospitality conversations. Customize and deploy with enterprise-grade controls.
Concierge requests
Hotels and Hospitality
Restaurant reservations, taxi calls, laundry, spa appointments handled by AI in a single call, with auto-routing to the right department.
InboundEN +40≈ 90 s
Multilingual support
Hotels and Hospitality
Detects the guest's language in the first second, serves English, Russian, Arabic, German, and 40+ other languages at the same quality.
InboundEN +40≈ 2 min
Check-in and check-out
Hotels and Hospitality
Captures expected arrival and departure times, syncs to PMS, triggers housekeeping coordination automatically.
InboundEN +40≈ 3 min
Complaints and special requests
Hotels and Hospitality
Routes guest complaints or special requests to the right team, opens a ticket, and tracks resolution.
InboundEN +40≈ 45 s
Ancillary sales
Hotels and Hospitality
Airport transfers, city tours, event tickets, and other extras are upsold through natural conversation, generating additional revenue.
InboundEN +40≈ 90 s
Customize every detail
Four steps from blank canvas to a production-ready agent
- 01
Voice Selection
Choose from 100+ premium voices across accents and languages, tuned for natural conversation.
ZeynepEmreElif - 02
Prompt Engineering
Fine-tune agent behavior with custom prompts, guardrails, and fallback logic tailored to Hotels and Hospitality.
# system You are a friendly agent for Hotels and Hospitality. Always confirm the caller's identity first. - 03
Knowledge Base
Upload documents, FAQs, and product catalogs. Your agent learns from your content.
- otel-policies.pdf1.2 MB
- otel-faq.md18 kB
- opera-cloud.json84 kB
- Drop more files
- 04
Personality Tuning
Set tone, pace, and conversation style to match your brand identity.
ToneFormal → CasualPaceCalm → FastEmpathyDirect → Warm
Hotels and Hospitality
Get started with Hotels and Hospitality today
AI customer service line answering reservations, concierge questions and guest requests in 40+ languages 24/7. Lift direct booking revenue without overloading your front office.
Numbers from the field
97%
Reservation calls answered
28%
Direct booking lift
40+
Languages supported
700ms
Response time
KVKK compliantPCI DSSGDPR compliantISO 27001